Terms and Conditions
Welcome to Sukhatara! By using our website https://sukhatara.com (the "Site") and making purchases, you agree to the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms and Changes
By accessing or using the Sukhatara website, placing an order, or engaging in any transactions with us, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, please refrain from using the Site.
Sukhatara reserves the right to update, modify, or change these Terms and Conditions at any time. Any changes will be posted on this page with the updated date. You are responsible for reviewing these terms regularly, and your continued use of the Site after any changes will be deemed as your acceptance of the modified Terms.
2. Account Creation
To make a purchase or use certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update this information as necessary to keep it accurate. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.
3. Product Information
We make every effort to ensure that the products displayed on our Site are accurately represented. Product availability and pricing are subject to change without notice.
4. Ordering and Payment
When you place an order on the Site, you agree to pay for all products and shipping costs associated with your order. Payment must be made at the time of purchase through our accepted payment methods. All transactions are processed securely via Shopify's payment system.
We reserve the right to refuse or cancel orders at any time, including but not limited to cases where there is a pricing error or the product is unavailable.
5. Shipping and Delivery
We aim to process and ship your order as quickly as possible. Shipping costs and delivery times will be provided during the checkout process.
-
Shipping Time: Orders are typically delivered within 2-3 business days for addresses in Singapore and Bali.
-
Shipping Rates:
-
Singapore: Flat rate of SGD 5 for local shipping. Free shipping for purchases above SGD 55.
-
Indonesia (Bali): Flat rate of IDR 50,000 for shipping. Free shipping for purchases above IDR 750,000.
We are also open for wholesale orders outside Singapore and Indonesia. Please reach out to us at partnership@sukhatara.com, and our team will be happy to assist you.
Please ensure that your shipping address is accurate. We are not responsible for any delays or issues arising from incorrect addresses provided by the customer.
6. User-Generated Content
By submitting or posting any content (e.g., reviews, comments, feedback) on our Site, you grant Sukhatara a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute such content across any media platforms.You agree that you will not post any content that is unlawful, defamatory, or infringing upon the rights of others.
7. Intellectual Property
All content on the Site, including text, graphics, logos, images, videos, and software, is the property of Sukhatara or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any of the content for commercial purposes without our written permission.
8. Disclaimers and Limitation of Liability
While we strive to ensure that the Site is available and functional, we do not guarantee that the Site will be free from errors or interruptions. We reserve the right to modify, suspend, or discontinue the Site at any time without prior notice.
To the fullest extent permitted by law, Sukhatara will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits or data, resulting from the use or inability to use the Site.
9. Indemnity
You agree to indemnify and hold harmless Sukhatara, its officers, employees, and agents from any claim, demand, loss, or damages (including legal fees) arising from your use of the Site or violation of these Terms and Conditions.
If you have any questions or concerns about these Terms and Conditions, please contact us at customercare@sukhatara.com.